Guests have a good selection of Continental, Arabic, Swahili and Indian dish menu choices, which may be enjoyed outdoors. It features 4 outdoor swimming pools, 3 restaurants and a beachside nightclub.

Each air-conditioned room at Whitesands offers ocean, pool and garden views. It comes equipped with a satellite TV a minibar and tea-and-coffee-making facilities. The bed is draped in mosquito nets.

Minazi Café serves a snack and kids menu while Lido Seafood Grill is a fine dining restaurant serving seafood and steak. Tulia Health Bar serves health meals and Cocos Beach Bar has an open-air nightclub. Guests can enjoy a beauty treatment in the spa or have a good work out in the gym. The hotel's onsite spa offers Ayurvedic, Western and Oriental treatments. More facilities include massage bandas, ayurvedic massage rooms, an out of doors Jacuzzi, four swimming pools and a sauna. A PADI diving center and a number of water sports are also available.

Free Wi-Fi is available and there is a floodlit tennis court for the more active guests. Excursions to Forte Jesus, Old Town, Elephant Tusks and Haller Park Bamburi can be arranged.  Laundry/dry cleaning services, airport/city shuttle services and conferencing facilities ar offered at a surcharge. The premises are guarded by security personnel and parking is also provided within the compound.